We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
Durham County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to https://empireconsett.co.uk, and all applications and systems that are classed as part of that site.
Compliance statement
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Spectrix booking system
This is 3rd party software that we do not have full control over.
- links: these do not have underlining making it hard for colour-blind users to see them, failing success criterion 1.4.1
- background colours: some text / background colours do not have enough contrast, failing success criterion 1.4.3
- page titles: pages titles are not unique, failing success criterion 2.4.2
- headings: empty headings fail success criterion 2.4.6
- colours: some body or element colours are set, but not all of them, failing success criteria 1.4.3, 1.4.6 and 1.4.8
Content that’s not within the scope of the accessibility regulations
- content that’s under someone else’s control that we haven’t paid for or developed ourselves:
- social media buttons and embedded feeds
- Google maps
Preparation of this statement
This statement was first prepared on July 2020.
We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification or every one to two years. We do this internally using a combination of automated and manual checking, and with any testing documentation the 3rd party supplier provides.
Main site page content is manually checked every time it is updated.
It was last reviewed on 18 September 2026.
Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, think we’re not meeting accessibility requirements or have any feedback, please Contact Website Administrator.
If you need information on this website in a different format please see our Communication support page.
Find out how else you can get in touch with us in our Contact us section.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
